Type-rated expertise, reachable in time to matter.
Part-66 engineers, NDT technicians, structures and avionics specialists, and the consultancies airlines call when a defect is outside the manual. The scarce resource in an AOG is often a person, and finding that person is currently done by asking around.
Published by rating and location, not by adjective.
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Licences and ratings, stated precisely
Part-66 categories, aircraft type ratings, borescope, NDT methods, composite and structural repair, avionics and cabin systems.
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Where you are, and how far you travel
Your base, the regions you will fly out to, and how quickly you can be at an aircraft. An AOG desk needs the travel answer as much as the capability one.
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Called into a case, with context
The defect, the aircraft, the station and what has already been tried arrive with the request - so the first conversation is technical rather than administrative.
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Work through the organizations you support
Independents, small engineering firms and specialist consultancies sit in the network beside the Part-145 organizations and operators they subcontract to.
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Your terms stay between you and the customer
Rates, availability and what you quoted are visible only to the organization that asked you.
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Alerts that reach you away from a desk
AOG-priority notifications behave like an incoming call, because the person who can clear the defect is usually not sitting in an office.
Three things that decide whether you get the call.
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Ratings before descriptions
“Experienced widebody engineer” is not searchable. A B1 licence with an A330 type rating and a borescope qualification is.
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A realistic response and travel window
Saying you can be at a station in six hours, and meaning it, is worth more than an implied immediacy that fails on the first case.
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Somebody who answers when you are on an aircraft
A second contact, or the organization you work through - so a request does not sit unread while you are inside a fuselage with your phone in a locker.
The approval stays where it belongs
AOG Hub records who was asked, who attended and what was done. Certification and release to service remain entirely with the licence holder and the approved organization, on their own paperwork, exactly as they do today.
How roles and limits workBe findable by rating and by location.
That is the whole ask, and it is the difference between being called during the AOG and being told about it afterwards.