Organizations
Airlines and operators, MROs and maintenance organizations, parts suppliers, airports and ground handlers, engineering firms and logistics providers - each with its stations, approvals and the hours it actually answers in.
The network
The directory the industry builds together.
Aviation runs on organizations that specialise: a Part-145 station that can do this rating, a supplier with that part on the shelf, an engineer who is type-rated on the aircraft you are stuck with. AOG Hub is where they are described, in the terms an AOG desk searches in.
What is in it
Five things, one search.
Inside the application these are facets of a single search rather than five separate menus - you ask for what you need and narrow it, instead of guessing which list it lives in.
People
The person who answers, not a switchboard. Duty officers, AOG desks, engineers, purchasing and station contacts, listed under the organization they act for and reachable inside a case.
Capabilities
What an organization can actually do: ratings held, aircraft types, component workshops, NDT methods, tooling, and whether the capability is available at a station or has to travel to it.
Locations
Stations by ICAO and IATA code, with what each one can do at 03:00 as opposed to on a weekday morning. The line station nobody has heard of is exactly the entry somebody needs tonight.
Aviation services
The service categories an AOG actually consumes - from a tow and a GPU to a loan component and an AOG freight movement - so a search returns aviation capability rather than a general business listing.
Service categories
Focused exclusively on aviation.
Concentrating on one industry is what makes the search work. Nothing here has to be filtered out of a general directory first.
Line maintenance
Base maintenance
AOG support & recovery
Component repair & overhaul
NDT & structures
Avionics
Parts supply & loans
AOG logistics & freight
Ground handling
Towing & recovery equipment
Hangar & facilities
CAMO & technical services
How discovery works
From a defect to the people who can clear it.
-
Search by what you need and where you need it
A rating at a station, a part number, a tow at a specific airport, an engineer type-rated on the aircraft. The query is the operational question, not a category tree.
-
Read the record, not an advert
Each result shows approvals, stations, service categories and how the organization got onto the network - added by AOG Hub, added by a partner who relies on them, or registered by themselves.
-
Reach them inside a case
Contact goes through the case rather than through a phone tree, so the defect, the aircraft, the station and the deadline are already on the message when it arrives.
-
Keep the ones that worked
An organization you have dealt with becomes a contact for your whole team, so the next duty officer starts where the last one finished instead of searching again.
A listing is not an endorsement, and not an account
Most organizations in the network were put there by AOG Hub or by a partner who already works with them, which means being listed says nothing about whether that company has ever signed in.
How the directory grows, and how to claim a listing
Not yet
What the network will hold, and does not today.
These are planned entities. They are named here because an operator evaluating AOG Hub deserves to know what is coming and what is not there yet.
Aircraft & aircraft support
Fleets and individual airframes as records of their own, so a case can be raised against a tail rather than against a type and a station.
Parts & components
Part numbers and serialised components as searchable entities, with the certificate that came with them attached to the record.
Equipment
Ground support equipment by station - steps, GPUs, tugs, jacks - because the missing item on an AOG is as often a piece of equipment as a part.
Network, and organizations
Finding a company and working with one are two different jobs.
The network is everyone you can discover. Your contacts and connected organizations are the ones you already work with. AOG Hub keeps those apart on purpose: a search that returns your own suppliers mixed in with three thousand strangers helps nobody at three in the morning.
Look up your own stations.
The fastest way to judge the network is to search the airports you operate into and see who is already there.